Shipping, Returns, and Product Care

Shipping

  • We currently ship free to US Domestic only.
  • All shipping will be USPS standard mail. Need an upgrade? Send us an email at sara@soulsistersjewelry.com and we'd be more than happy to accommodate!
  • Orders should be received within 7 BUSINESS DAYS of placing the order.

Returns

  • If you are not satisfied with your Soul Sisters Jewelry product within 30 days of receiving it, email sara@soulsistersjewelry.com immediately so we can rectify the situation.
  • Once your email has been received, we will provide you with the steps needed to place the return.
  • Please note, you are responsible for return shipping postage.

Product Care

  • As with all costume jewelry, you should not wear jewelry in the shower or get it wet in any other matter.
  • If jewelry does tarnish, simply send an email to sara@soulsistersjewelry.com and we'll send you step by step instructions on how to clean your accessory!